Welcome to MoxifyRank ("Company," "we," "us," or "our"). We are committed to protecting the privacy of our users and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit MoxifyRank.com and use our review automation software and services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when registering for an account or using our Services, including:
Full name
Email address
Phone number
Business name and business information
Payment and billing details (credit/debit card information, billing address)
Any other information you choose to provide
2.2 Customer Contact Information
As part of our Services, business users may upload or input their customers' names and phone numbers for the purpose of sending automated review request text messages (SMS). We process this data solely on behalf of our business users and in accordance with this Privacy Policy.
2.3 Automatically Collected Information
When you use our Services, we may automatically collect:
IP address and device information
Browser type and version
Pages visited and time spent on our platform
Referring URLs and clickstream data
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our Services
To process transactions and send billing confirmations
To send automated SMS review requests on behalf of business users
To communicate with you about your account, updates, and support
To improve and personalize our Services
To comply with legal obligations
To detect and prevent fraudulent activity
To send marketing communications where consent is required
4. Text Messaging (SMS) Policy
MoxifyRank sends automated SMS messages to end customers on behalf of business users. By using our platform, business users confirm they have obtained appropriate consent from their customers to receive such messages in accordance with applicable law, including the Telephone Consumer Protection Act (TCPA).
Recipients of SMS messages may opt out at any time by replying STOP. Standard message and data rates may apply.
5. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party vendors who assist in operating our platform, such as payment processors, SMS delivery providers, and hosting services.
Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share information for any other purpose with your explicit consent.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us at the information below.
7. Your Privacy Rights
7.1 United States (California — CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, opt out of the sale of personal information (we do not sell personal information), and non-discrimination for exercising your rights.
7.2 European Union & United Kingdom (GDPR / UK GDPR)
If you are located in the EU or UK, you have the right to access, correct, or delete your personal data, the right to data portability, the right to restrict or object to processing, and the right to withdraw consent at any time. To exercise these rights, contact us at the information provided below.
7.3 Canada (PIPEDA)
If you are located in Canada, you have the right to access your personal information and request corrections. We will respond to your request within the timeframe required by applicable law.
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing efforts. You may control cookie settings through your browser. Disabling cookies may affect the functionality of our Services.
9. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page and notify users via email or a prominent notice on our website. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
